Trouble Shooting Epson USB Printer

A few tips on identifying and resolving common problems with the Epson USB printer.

If you're having trouble connecting your Epson printer via USB, you can try these steps: 

  • Check your computer's operating system: Your computer must be a pre-installed model of Windows Me, 98, or Windows 2000. 
  • Check your USB cable: Use the recommended USB cable for your printer. 
  • Check your USB connection: Connect the printer directly to your computer's USB port. If you use a USB hub, connect the printer to the first-tier hub. 
  • Check your Device Manager menu: Make sure EPSON USB Printer Devices appears in the Device Manager menu. 
  • Reinstall the printer software: Uninstall the printer software, restart your computer, and reinstall the printer software. 

Other things you can try include: 

  • Checking the printer status to make sure it's not offline or pending 
  • Checking that you're using the correct printer driver 
  • Making sure your system meets the requirements for your operating system 
  • Changing the USB port 
  • Reconfiguring the USB connection 

 

If the issue still persists, you may contact support for further troubleshooting at 1 (800) 463-7766.